Payne, A. (1998). The essence of service marketing. Prentice Hall of India.
Chicago Edition CitationPayne, Adrian. The Essence of Service Marketing. New Delhi: Prentice Hall of India, 1998.
MLA Edition CitationPayne, Adrian. The Essence of Service Marketing. Prentice Hall of India, 1998.
Warning: These citations may not always be 100% accurate.