Cortada, J. W. (1996). TQM for information systems management: Quality practice for continuous improvement. McGraw HIll.
Chicago-стиль цитированияCortada, James W. TQM for Information Systems Management: Quality Practice for Continuous Improvement. New York: McGraw HIll, 1996.
MLA-цитированиеCortada, James W. TQM for Information Systems Management: Quality Practice for Continuous Improvement. McGraw HIll, 1996.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.