Cortada, J. W. (1996). TQM for information systems management: Quality practice for continuous improvement. McGraw HIll.
Stile di citazione ChicagoCortada, James W. TQM for Information Systems Management: Quality Practice for Continuous Improvement. New York: McGraw HIll, 1996.
Citazione MLACortada, James W. TQM for Information Systems Management: Quality Practice for Continuous Improvement. McGraw HIll, 1996.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.