Cortada, J. W. (1996). TQM for information systems management: Quality practice for continuous improvement. McGraw HIll.
Čikaški stil citiranjaCortada, James W. TQM for Information Systems Management: Quality Practice for Continuous Improvement. New York: McGraw HIll, 1996.
MLA način citiranjaCortada, James W. TQM for Information Systems Management: Quality Practice for Continuous Improvement. McGraw HIll, 1996.
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