Style de citation APA

Cortada, J. W. (1996). TQM for information systems management: Quality practice for continuous improvement. McGraw HIll.

Style de citation Chicago

Cortada, James W. TQM for Information Systems Management: Quality Practice for Continuous Improvement. New York: McGraw HIll, 1996.

Style de citation MLA

Cortada, James W. TQM for Information Systems Management: Quality Practice for Continuous Improvement. McGraw HIll, 1996.