Cortada, J. W. (1996). TQM for information systems management: Quality practice for continuous improvement. McGraw HIll.
Chicago ZitierstilCortada, James W. TQM for Information Systems Management: Quality Practice for Continuous Improvement. New York: McGraw HIll, 1996.
MLA ZitierstilCortada, James W. TQM for Information Systems Management: Quality Practice for Continuous Improvement. McGraw HIll, 1996.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.