Bounds, G. .. a. (1994). Beyond total quality management. McGraw Hill.
Chicago Edition CitationBounds, Greg ...[et al.]. Beyond Total Quality Management. NewYork: McGraw Hill, 1994.
Cita MLABounds, Greg ...[et al.]. Beyond Total Quality Management. McGraw Hill, 1994.
Atenció: Aquestes cites poden no estar 100% correctes.