Ciampa, D., Beckhard, R. H., & Schein, E. H. (1992). Total quality: A user's guide for implementation. Addison-Wesley.
シカゴスタイル引用形Ciampa, Dan, Richard H. Beckhard, , Edgar H. Schein. Total Quality: A User's Guide for Implementation. Massachusetts: Addison-Wesley, 1992.
MLA引用形式Ciampa, Dan, et al. Total Quality: A User's Guide for Implementation. Addison-Wesley, 1992.
警告: この引用は必ずしも正確ではありません.