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The future of competition co-creating unique value with customers

Bibliografiske detaljer
Hovedforfatter:	Prahlad, C.K
Andre forfattere:	Venkat, Ramaswamy
Format:	Printed Book
Sprog:	English
Udgivet:	Boston Harvard Business School Press 2004
Fag:	Customer relations > Consumer Behaviour

Lignende værker

Managing customers through ecocnomic cycles
af: McKean
Udgivet: (2010)

All customers are irrational : understanding what they think, what they feel, and what keeps them coming back /
af: Cusick, William J.
Udgivet: (2009)

handbook of key customer relationship management: the definitive guide to winning managing and developing key account business
af: Burnett, Ken
Udgivet: (2001)

Organisational schizophrenia: Impact on customer service quality
af: Gopal K Gureja
Udgivet: (2013)

Building great customer experiences
af: Ivens, John; Author, et al.
Udgivet: (2005)

Oxford textbook of marketing
af: Blois, Keith
Udgivet: (2000)

Customer relationship management : concepts and technologies /
af: Buttle, Francis
Udgivet: (2015)

Competitive advantage of customer centricity /
af: Parniangtong, Sathit
Udgivet: (2017)

Consumer behaviour
af: Khan, Matin
Udgivet: (2004)

Consumer behaviour
af: Blackwell, Roger D.
Udgivet: (2002)

Consumer behaviour: buying,having and being
af: Solomon, Michael R.
Udgivet: (2003)

Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
af: Michael D. johnson Anders Gustafsson
Udgivet: (2000)

Services Marketing : Integrating Customer Focus Across the firm
af: Bitner, Mary Jo
Udgivet: (2008)

Creating customer focused organizations /
af: Dickinson, Brian .
Udgivet: (2003)

Markets of one : creating customer unique value through mass customization
af: Gilmore, James H; PineII, B Joseph
Udgivet: (1988)

Selling today creating customer value
af: Manning, Gerald L.
Udgivet: (2004)

Consumer behavior
af: Reynolds, Fred E
Udgivet: (1977)

Selected case studies:consumer behaviour, people behaviour, organisation behaviour
Udgivet: (2004)

Creating customer delight: the how and why of CRM /
af: Seth, Rakesh .
Udgivet: (1999)

Consumer behaviour selected readings
af: Ehrenberg, A.S.C
Udgivet: (1971)

Consumer behaviour
af: Sontakki, C N
Udgivet: (2010)

Consumer behavior
af: Mowen, John C
Udgivet: (1990)

Customer relationship management
af: Anderson,Kristin
Udgivet: (2003)

Crafting customer value: the art and science /
af: Duchessi, Peter .
Udgivet: (2000)

Consumer behaviour
af: Krishna Naik, C.N
Udgivet: (1999)

Consumer behaviour and marketing strategy
af: Peter, Paul; Olson, Jerry C
Udgivet: (2005)

Consumer behaviour in Indian context
af: Jain, P C; Bhatt, Monika
Udgivet: (2003)

Consumer behaviour in Indian context
af: Jain, P C; Bhatt, Monika
Udgivet: (2008)

Consumer behaviour and marketing strategy
af: Peter, Paul; Olson, Jerry C
Udgivet: (2005)

Consumer behaviour in Indian context
af: Jain, P C; Bhatt, Monika
Udgivet: (2008)

Consumer behaviour in Indian context
af: Jain,P.C, et al.
Udgivet: (2008)

A Study on Role of Packaging on Consumer Buying Behaviour with Reference to Retail Food Products
af: Safreena,K.U
Udgivet: (2014)

Consumer behaviour & marketing strategy
af: Peter, J Paul; Olson 'Jerry C
Udgivet: (2008)

Consumer behaviour and consumption patterns
af: Pankaj, Prabhat K
Udgivet: (1998)

Consumer behaviour: text and cases /
af: Satish K Batra
Udgivet: (2008)

Consumer behaviour
af: Naik, C N Krishna; Reddy, L Venugopal
Udgivet: (1999)

Consumer behaviour
af: Naik, C N Krishna; Reddy, L Venugopal
Udgivet: (1999)

Pragati's consumer behaviour : an Indian perspective
af: Agarwal, P K; Kumar, Manoj
Udgivet: (2011)

Consumer behaviour : text and cases
af: Batra, Satish K; Kazmi, S H H
Udgivet: (2004)

Consumer behaviour : text and cases
af: Batra, Satish K; Kazmi, S H H
Udgivet: (2008)