The future of competition co-creating unique value with customers

Liknande verk

• Managing customers through ecocnomic cycles
  av: McKean
  Publicerad: (2010)
• All customers are irrational : understanding what they think, what they feel, and what keeps them coming back /
  av: Cusick, William J.
  Publicerad: (2009)
• handbook of key customer relationship management: the definitive guide to winning managing and developing key account business
  av: Burnett, Ken
  Publicerad: (2001)
• Organisational schizophrenia: Impact on customer service quality
  av: Gopal K Gureja
  Publicerad: (2013)
• Building great customer experiences
  av: Ivens, John; Author, et al.
  Publicerad: (2005)