Balagi, B. (2002). Services marketing and management. S.Chand.
शिकागो स्टाइल उद्धरणBalagi, B. Services Marketing and Management. New Delhi: S.Chand, 2002.
एमएलए उद्धरणBalagi, B. Services Marketing and Management. S.Chand, 2002.
चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.