Balagi, B. (2002). Services marketing and management. S.Chand.
Dyfyniad Arddull ChicagoBalagi, B. Services Marketing and Management. New Delhi: S.Chand, 2002.
Dyfyniad MLABalagi, B. Services Marketing and Management. S.Chand, 2002.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.