Summers, D. (2005). Quality management: Creating and sustaining organisational effectiveness. Prentice-Hall of India.
Chicago-stil citatSummers, Donna. Quality Management: Creating and Sustaining Organisational Effectiveness. New Delhi: Prentice-Hall of India, 2005.
MLA-referensSummers, Donna. Quality Management: Creating and Sustaining Organisational Effectiveness. Prentice-Hall of India, 2005.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.