Summers, D. (2005). Quality management: Creating and sustaining organisational effectiveness. Prentice-Hall of India.
Stile di citazione ChicagoSummers, Donna. Quality Management: Creating and Sustaining Organisational Effectiveness. New Delhi: Prentice-Hall of India, 2005.
Citazione MLASummers, Donna. Quality Management: Creating and Sustaining Organisational Effectiveness. Prentice-Hall of India, 2005.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.