Summers, D. (2005). Quality management: Creating and sustaining organisational effectiveness. Prentice-Hall of India.
Style de citation ChicagoSummers, Donna. Quality Management: Creating and Sustaining Organisational Effectiveness. New Delhi: Prentice-Hall of India, 2005.
Style de citation MLASummers, Donna. Quality Management: Creating and Sustaining Organisational Effectiveness. Prentice-Hall of India, 2005.
Attention : ces citations peuvent ne pas être correctes à 100%.