APA Edition Citation

Summers, D. (2005). Quality management: Creating and sustaining organisational effectiveness. Prentice-Hall of India.

Chicago Edition Citation

Summers, Donna. Quality Management: Creating and Sustaining Organisational Effectiveness. New Delhi: Prentice-Hall of India, 2005.

MLA Edition Citation

Summers, Donna. Quality Management: Creating and Sustaining Organisational Effectiveness. Prentice-Hall of India, 2005.

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