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| LEADER |
00646nam a2200181 a 4500 |
| 005 |
20151215124824.0 |
| 008 |
960221s1955 dcuabcdjdbkoqu001 0deng d |
| 003 |
ViArRB |
| 082 |
|
|
|a 658.812
|b DYC
|
| 100 |
|
|
|a Dyche, Jill
|9 235
|
| 245 |
|
|
|a The CRM handbook
|b a business guide to cutsomer relationship management
|
| 300 |
|
|
|a 307p.
|c Book
|
| 653 |
|
|
|a CRM
|a Customer relationship management
|
| 942 |
|
|
|c BK
|6 _
|
| 260 |
|
|
|a New Delhi
|b Pearson
|c 2004
|
| 500 |
|
|
|a School of Management Studies
|
| 999 |
|
|
|c 92395
|d 92395
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 658812_DYC
|7 0
|9 115908
|a SMS
|b SMS
|c GEN
|d 0000-00-00
|l 1
|m 1
|o 658.812 DYC
|p SMS022715
|r 2010-04-09
|s 2010-04-09
|w 2009-08-21
|y BK
|