Customer relationship management the ultimate CRM hand book

相似書籍

• Harvard business review on customer relationship management.
  出版: (2001)
• Emergence and Popularity of Customer Loyalty
  由: Nalli Anand Kumar
• Emergence and Popularity of Customer Loyalty
  由: Nalli Anand Kumar
• Customer relationship marketing
  出版: (2002)
• Customer relationship management (CRM)
  由: Singh, P P; Kumar, N Jinender
  出版: (2009)