Customer relationship management the ultimate CRM hand book

Eitemau Tebyg

• Harvard business review on customer relationship management.
  Cyhoeddwyd: (2001)
• Emergence and Popularity of Customer Loyalty
  gan: Nalli Anand Kumar
• Emergence and Popularity of Customer Loyalty
  gan: Nalli Anand Kumar
• Customer relationship marketing
  Cyhoeddwyd: (2002)
• Customer relationship management (CRM)
  gan: Singh, P P; Kumar, N Jinender
  Cyhoeddwyd: (2009)