APA citiranje

Tiwana, A. (2001). The essential guide to knowledge management: E-business and CRM applications. Pearson Education Asia.

Chicago Edition Citation

Tiwana, Amrit. The Essential Guide to Knowledge Management: E-business and CRM Applications. New Delhi: Pearson Education Asia, 2001.

MLA citiranje

Tiwana, Amrit. The Essential Guide to Knowledge Management: E-business and CRM Applications. Pearson Education Asia, 2001.