APA সাইটেশন

Tiwana, A. (2001). The essential guide to knowledge management: E-business and CRM applications. Pearson Education Asia.

শিকাগো স্টাইলে সাইটেশন

Tiwana, Amrit. The Essential Guide to Knowledge Management: E-business and CRM Applications. New Delhi: Pearson Education Asia, 2001.

এমএলএ সাইটেশন

Tiwana, Amrit. The Essential Guide to Knowledge Management: E-business and CRM Applications. Pearson Education Asia, 2001.