Tiwana, A. (2001). The essential guide to knowledge management: E-business and CRM applications. Pearson Education Asia.
Chicago Edition CitationTiwana, Amrit. The Essential Guide to Knowledge Management: E-business and CRM Applications. New Delhi: Pearson Education Asia, 2001.
MLA Edition CitationTiwana, Amrit. The Essential Guide to Knowledge Management: E-business and CRM Applications. Pearson Education Asia, 2001.
Warning: These citations may not always be 100% accurate.