Zaltman, G. (2003). How customers think: Essential insights into the mind of the market. Harvard Business School Press.
Chicago Edition CitationZaltman, Gerald. How Customers Think: Essential Insights into the Mind of the Market. Boston: Harvard Business School Press, 2003.
MLA引文Zaltman, Gerald. How Customers Think: Essential Insights into the Mind of the Market. Harvard Business School Press, 2003.
警告:這些引文格式不一定是100%准確.