APA-referens

Muhamed, P. H. (2003). Customer relationship management: A step by step approach. Vikas publishing house.

Chicago-stil citat

Muhamed, Peeru H. Customer Relationship Management: A Step by Step Approach. New Delhi: Vikas publishing house, 2003.

MLA-referens

Muhamed, Peeru H. Customer Relationship Management: A Step by Step Approach. Vikas publishing house, 2003.