Muhamed, P. H. (2003). Customer relationship management: A step by step approach. Vikas publishing house.
Stile di citazione ChicagoMuhamed, Peeru H. Customer Relationship Management: A Step by Step Approach. New Delhi: Vikas publishing house, 2003.
Citazione MLAMuhamed, Peeru H. Customer Relationship Management: A Step by Step Approach. Vikas publishing house, 2003.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.