Muhamed, P. H. (2003). Customer relationship management: A step by step approach. Vikas publishing house.
Style de citation ChicagoMuhamed, Peeru H. Customer Relationship Management: A Step by Step Approach. New Delhi: Vikas publishing house, 2003.
Style de citation MLAMuhamed, Peeru H. Customer Relationship Management: A Step by Step Approach. Vikas publishing house, 2003.
Attention : ces citations peuvent ne pas être correctes à 100%.