Muhamed, P. H. (2003). Customer relationship management: A step by step approach. Vikas publishing house.
Chicago ZitierstilMuhamed, Peeru H. Customer Relationship Management: A Step by Step Approach. New Delhi: Vikas publishing house, 2003.
MLA ZitierstilMuhamed, Peeru H. Customer Relationship Management: A Step by Step Approach. Vikas publishing house, 2003.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.