Muhamed, P. H. (2003). Customer relationship management: A step by step approach. Vikas publishing house.
Dyfyniad Arddull ChicagoMuhamed, Peeru H. Customer Relationship Management: A Step by Step Approach. New Delhi: Vikas publishing house, 2003.
Dyfyniad MLAMuhamed, Peeru H. Customer Relationship Management: A Step by Step Approach. Vikas publishing house, 2003.
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