Muhamed, P. H. (2003). Customer relationship management: A step by step approach. Vikas publishing house.
Chicago Edition CitationMuhamed, Peeru H. Customer Relationship Management: A Step by Step Approach. New Delhi: Vikas publishing house, 2003.
Cita MLAMuhamed, Peeru H. Customer Relationship Management: A Step by Step Approach. Vikas publishing house, 2003.
Atenció: Aquestes cites poden no estar 100% correctes.