Muhamed, P. H. (2003). Customer relationship management: A step by step approach. Vikas publishing house.
Chicago Edition CitationMuhamed, Peeru H. Customer Relationship Management: A Step by Step Approach. New Delhi: Vikas publishing house, 2003.
MLA Edition CitationMuhamed, Peeru H. Customer Relationship Management: A Step by Step Approach. Vikas publishing house, 2003.
Warning: These citations may not always be 100% accurate.