Kaplan, R. S. (1996). The balanced scorecard. Harvard Business School Press.
Chicago Edition CitationKaplan, Robert S. The Balanced Scorecard. Boston: Harvard Business School Press, 1996.
ציטוט MLAKaplan, Robert S. The Balanced Scorecard. Harvard Business School Press, 1996.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.