Das, R. (1997). Strategic management of services: Frameworks and cases. Oxford University Press.
シカゴスタイル引用形Das, Ranjan. Strategic Management of Services: Frameworks and Cases. Delhi: Oxford University Press, 1997.
MLA引用形式Das, Ranjan. Strategic Management of Services: Frameworks and Cases. Oxford University Press, 1997.
警告: この引用は必ずしも正確ではありません.