Das, R. (1997). Strategic management of services: Frameworks and cases. Oxford University Press.
Stile di citazione ChicagoDas, Ranjan. Strategic Management of Services: Frameworks and Cases. Delhi: Oxford University Press, 1997.
Citazione MLADas, Ranjan. Strategic Management of Services: Frameworks and Cases. Oxford University Press, 1997.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.