Das, R. (1997). Strategic management of services: Frameworks and cases. Oxford University Press.
Dyfyniad Arddull ChicagoDas, Ranjan. Strategic Management of Services: Frameworks and Cases. Delhi: Oxford University Press, 1997.
Dyfyniad MLADas, Ranjan. Strategic Management of Services: Frameworks and Cases. Oxford University Press, 1997.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.