Das, R. (1997). Strategic management of services: Frameworks and cases. Oxford University Press.
Style de citation ChicagoDas, Ranjan. Strategic Management of Services: Frameworks and Cases. Delhi: Oxford University Press, 1997.
Style de citation MLADas, Ranjan. Strategic Management of Services: Frameworks and Cases. Oxford University Press, 1997.
Attention : ces citations peuvent ne pas être correctes à 100%.