How to give quality service to your customers

Antzeko izenburuak

• How to give quality service to your customers
  nork: Denton, D. Keith
  Argitaratua: (1992)
• Improving customer satisfaction, loyalty, and profit /
  nork: Johnson, Michael D .
  Argitaratua: (2006)
• Satisfying internal customers first
  nork: Chang, Richard Y
  Argitaratua: (1994)
• Analysis of customer satisfaction data /
  nork: Allen, Derek R.
  Argitaratua: (2010)
• Measuring and managing customer satisfaction going for the gold
  nork: Kessler, Sheila
  Argitaratua: (1996)