Denton, D. K. (1990). How to give quality service to your customers. Universal.
Chicago Edition CitationDenton, D. Keith. How to Give Quality Service to Your Customers. New Delhi: Universal, 1990.
MLA引文Denton, D. Keith. How to Give Quality Service to Your Customers. Universal, 1990.
警告:這些引文格式不一定是100%准確.