Denton, D. K. (1990). How to give quality service to your customers. Universal.
Stile di citazione ChicagoDenton, D. Keith. How to Give Quality Service to Your Customers. New Delhi: Universal, 1990.
Citazione MLADenton, D. Keith. How to Give Quality Service to Your Customers. Universal, 1990.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.