APA način citiranja

Denton, D. K. (1990). How to give quality service to your customers. Universal.

Čikaški stil citiranja

Denton, D. Keith. How to Give Quality Service to Your Customers. New Delhi: Universal, 1990.

MLA način citiranja

Denton, D. Keith. How to Give Quality Service to Your Customers. Universal, 1990.