Denton, D. K. (1992). How to give quality service to your customers. Universal book stall.
Chicago Edition CitationDenton, D. Keith. How to Give Quality Service to Your Customers. New Delhi: Universal book stall, 1992.
MLA引文Denton, D. Keith. How to Give Quality Service to Your Customers. Universal book stall, 1992.
警告:這些引文格式不一定是100%准確.