APA citiranje

Denton, D. K. (1992). How to give quality service to your customers. Universal book stall.

Chicago Edition Citation

Denton, D. Keith. How to Give Quality Service to Your Customers. New Delhi: Universal book stall, 1992.

MLA citiranje

Denton, D. Keith. How to Give Quality Service to Your Customers. Universal book stall, 1992.