Denton, D. K. (1992). How to give quality service to your customers. Universal book stall.
Chicago Style citaatDenton, D. Keith. How to Give Quality Service to Your Customers. New Delhi: Universal book stall, 1992.
MLA citatieDenton, D. Keith. How to Give Quality Service to Your Customers. Universal book stall, 1992.
Let op: Deze citaties zijn niet altijd 100% accuraat.