Denton, D. K. (1992). How to give quality service to your customers. Universal book stall.
Stile di citazione ChicagoDenton, D. Keith. How to Give Quality Service to Your Customers. New Delhi: Universal book stall, 1992.
Citazione MLADenton, D. Keith. How to Give Quality Service to Your Customers. Universal book stall, 1992.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.