APA način citiranja

Denton, D. K. (1992). How to give quality service to your customers. Universal book stall.

Čikaški stil citiranja

Denton, D. Keith. How to Give Quality Service to Your Customers. New Delhi: Universal book stall, 1992.

MLA način citiranja

Denton, D. Keith. How to Give Quality Service to Your Customers. Universal book stall, 1992.