Style de citation APA

Denton, D. K. (1992). How to give quality service to your customers. Universal book stall.

Style de citation Chicago

Denton, D. Keith. How to Give Quality Service to Your Customers. New Delhi: Universal book stall, 1992.

Style de citation MLA

Denton, D. Keith. How to Give Quality Service to Your Customers. Universal book stall, 1992.

Attention : ces citations peuvent ne pas être correctes à 100%.