Denton, D. K. (1992). How to give quality service to your customers. Universal book stall.
Παραπομπή Chicago StyleDenton, D. Keith. How to Give Quality Service to Your Customers. New Delhi: Universal book stall, 1992.
Παραπομπή MLADenton, D. Keith. How to Give Quality Service to Your Customers. Universal book stall, 1992.
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