Παραπομπή APA

Payne, A. (1998). Essence of services marketing. Prentice Hall.

Παραπομπή Chicago Style

Payne, Adrian. Essence of Services Marketing. New Delhi: Prentice Hall, 1998.

Παραπομπή MLA

Payne, Adrian. Essence of Services Marketing. Prentice Hall, 1998.