Payne, A. (1998). Essence of services marketing. Prentice Hall.
Dyfyniad Arddull ChicagoPayne, Adrian. Essence of Services Marketing. New Delhi: Prentice Hall, 1998.
Dyfyniad MLAPayne, Adrian. Essence of Services Marketing. Prentice Hall, 1998.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.