APA সাইটেশন

Payne, A. (1998). Essence of services marketing. Prentice Hall.

শিকাগো স্টাইলে সাইটেশন

Payne, Adrian. Essence of Services Marketing. New Delhi: Prentice Hall, 1998.

এমএলএ সাইটেশন

Payne, Adrian. Essence of Services Marketing. Prentice Hall, 1998.