Jayaraman, M. S., & Natarajan, G. R. (1994). Business process reengineering. Tata McGraw-Hill.
Chicago Edition CitationJayaraman, M. S., and Ganesh Rangaramanujan Natarajan. Business Process Reengineering. New Delhi: Tata McGraw-Hill, 1994.
MLA Edition CitationJayaraman, M. S., and Ganesh Rangaramanujan Natarajan. Business Process Reengineering. Tata McGraw-Hill, 1994.
Warning: These citations may not always be 100% accurate.